Best Conference Venue Customer Service

  • Entrants will be given 1,000 words in which to persuade the judges that their entry should win this particular award category. You may also attach up to 3 pieces of supporting information. The price per entry is £195 + VAT

    If you wish to save your entry and come back to it at a later date then press the "save for later” button below right. You will then receive an email with a link which you can click on to return to your entry form.

    This award is given to the venue/venue group with the best customer service. Judges will be looking for innovation, expertise and success in all areas including the following:

    • Strong relationships with clients
    • Flexibility in dealing with needs of clients
    • Examples of good teamwork
    • Training initiatives
    • Good feedback from attendees

    All fields are required

    In case of technical difficulties entrants are advised to save a version of their core entry in word prior to submitting their entry.

  • Background information

  • Names of key staff involved

  • Name and contact details of person submitting entry

  • Submission

  • Entrants have a maximum of 1,000 words in which to convince the judges that they are worthy of winning this award. 3 files of supporting material of no more than 4 pages each can also be included. Video footage can be also submitted but should be sent as a link within the main body of the entry and should be no more than 2 minutes in length.

    Please include any information which will persuade the judges that this should be the winning entry for this category. Suggestions as to what could be covered are listed below.

    • Give some background to the venue and the types of organisations you work with. Include some recent client testimonials.
    • Describe how you have worked with clients to ensure you meet their needs. Demonstrate where you have shown innovation and creativity.
    • Outline your approach to customer service, giving examples of the areas in which you excel. Give any examples of situations or issues which have arisen during events which you have successfully resolved.
    • Give details on some of the staff involved including how long they have been working at the venue. Outline how you go about retaining key staff members.
    • Give some insight how you conduct staff appraisals and details of training initiatives you have in place for both new and existing staff.
    • Give any other information which you think will help to convince the judges that you should win this award. What makes your customer service unique? In what ways have you been particualrly innovative?
  • Shortlisted Summary

  • In the event of your submission being shortlisted we will publish a 200 word summary of your submission on our website and a photo of the event. Please write the summary below keeping in mind that any results or other sensitive information may end up in the public domain. Please also supply your company logo below. (Max 200 WORDS)
  • If files are larger than 2MB please email to hugo@globalconferencenetwork.co.uk
  • Supporting Material

  • Please attach any relevant support material - testimonials, research, performance analysis, collateral, screen grabs, pictures etc. 

    Entrants may attach up to 3 files of supporting material of no more than 4 pages each. 

    Attached files must be no larger than 2 MB each, documents must be in .pdf or .doc (word) format, images must be in .jpg or .gif format. 

    Movie/video footage 
    If movie files exceed the 2MB allowance then please include a link to the video/movie hosted on a web page. Links to FTP sites will not be accepted. 

    If you wish to send any files larger than 2MB please email them directly to hugo@conferenceawards.co.uk

    Attachments will not be saved by the "SAVE FOR LATER" feature. Please add any attachments when your entry is complete and you wish to submit.

  • Payment

    Entry fees: Price per entry - £195 + VAT.
  • Please wait for the "Thank you" message before closing this window. If you are having any technical difficulties submitting your form please contact hugo@conferenceawards.co.uk